Terms and Conditions

Prices

All quoted prices are in £ sterling.

VAT

Vines do not currently attract VAT. Vines for Wines is not registered for VAT and so does not issue VAT receipts.

Orders and Payment

Stock of all vines is limited so it is necessary to check availability before an order can be accepted. Vines are allocated on a first-come-first-served basis. Allocations will not be made until payment is received in full.

Failure to supply

If disaster strikes and it is impossible to fulfil an allocation, a full refund will be made for vines that are not supplied. However, Vines for Wines cannot accept any liability for additional costs you may have incurred or consequential losses.

Delivery

The delivery charges quoted are for each item ordered separately. If more than one item is requested or multiple special items, a delivery charge will be quoted with each request. The delivery charge will be kept to a minimum and will depend mainly on the total estimated weight.

Vines will be delivered by Royal Mail as a first class parcel.

If the total order value for a single delivery of vines exceeds the amount stated in the price schedule for free delivery it will be delivered free of charge to the UK mainland; for other areas a price will be quoted which will include an adjustment for the cost of delivery to the UK.

For guaranteed next day delivery there will be an additional charge. With mixed orders, the extra for next day delivery will be quoted along with the confirmation.

Trellis materials are normally sent separately as a Royal Mail second class parcel.

Vines and trellising materials are normally delivered separately and will be treated as two orders as regards delivery charge.

Insurance

If a delivery is lost in the post, compensation must be claimed from the Post Office. Proof of postage will be sent on request to assist in the claim.
If a delivery is lost by the Post Office, the maximum compensation currently paid (by the Post Office) is £50. With next day delivery this rises to £500 and this optional service should be considered for orders that are valued at more than the minimum compensation value.

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